The agreement between Construway and the company that subscribes to the service.
Version: terms-2026-09-01
Construway is a multi-tenant construction project management service. Each subscribing company holds its own isolated workspace covering projects, schedule, punch list, photo reports, meeting minutes and risk, plus the modules included in its plan. Access to a module depends on the plan contracted by the company.
The subscribing company is responsible for the accounts it creates, for the accuracy of the data it enters, and for revoking access when a person leaves. Credentials are personal and must not be shared. Accounts with administrative or warehouse authority are required to use two-factor authentication. Each user is responsible for keeping their own authentication factors secure.
Subscriptions run for an annual term recorded in the contract, with a plan, an active project limit and any contracted add-ons. Renewal, cancellation and changes of plan take effect according to the dates registered in that contract.
Charges follow the price registered in the contract for the annual term. A refund may be requested within thirty days of the start of the first term. Reactivating a project that was closed during a term may be charged separately.
The service may not be used to store unlawful content, to attempt access to another company's workspace, to probe or circumvent security controls, or to overload the platform through automated access outside the documented interfaces.
Project content entered or uploaded by a company remains that company's data. Construway processes it to operate the service and to meet legal obligations, as described in the Privacy Notice. Construway does not sell customer data and does not use it to train external models.
A company may request an export of its data. The export is produced as an archive made available through a short-lived download link and removed from temporary storage afterwards. On termination, the workspace is closed and the data is deleted within the period stated in the contract, except for records that must be retained as evidence or to satisfy a legal obligation.
Construway aims to keep the service available and to apply security updates, but availability commitments and support response times are only those written into the contract. Planned maintenance may interrupt access.
The service supports construction management decisions but does not replace professional engineering judgement, technical inspection or legal review. Documents, certificates and reports generated by the platform record what users entered and approved; they are not an independent technical opinion. Construway's liability is limited to the extent written into the contract and permitted by law.
If Construway becomes aware of a security incident affecting a company's personal data, it will notify that company's registered administrator with the information available, in line with LGPD art. 48.
These terms are versioned. When a new version is published, users are asked to accept it before continuing to use the service, and each acceptance is recorded with its version, timestamp and originating address.
These terms are governed by the laws of the Federative Republic of Brazil.
Construway. [email protected]